Operational resilience news, research, and articles from around the world

This section of Continuity Central will keep you up to date with all the latest developments in operational resilience.

What is operational resilience?

Operational resilience has emerged from the banking and financial sector in recent years, led by various regulators. Operational resilience involves prevention of disruption, adaption to continue through disruption, prompt return to business as usual, and the ability to learn and evolve from both incidents and near misses. Operational resilience is a key issue on which boards and senior management should focus. Boards and senior management will make the final decisions on what the 'important business services' are that operational resilience in their organization focuses on, and what the associated impact tolerances are. According to the Bank of England impact tolerance means the maximum tolerable level of disruption to an important business service, including the maximum tolerable duration of a disruption.

Six steps to improving operational resilience

There are six key steps to improving operational resilience:

  • Identify the most important business services and impact tolerance,
  • Map the systems and processes that support these business services,
  • Assess how the failure of a system or process could impact the business service,
  • Test that resilience strategies meet the impact tolerance,
  • Invest in the ability to respond and recover from disruptions,
  • Communicate with timely information to customers and stakeholders.

Although it has been led by the financial sector, operational resilience is relevant to organizations of all types and sizes. To explore more see 'Getting Started with Operational Resilience'.

The latest operational resilience news, research, and articles

KPMG Regulatory Barometer: operational resilience pressures on UK and EU financial services increase 16 February 2023
European Supervisory Authorities brief organizations on DORA 09 February 2023
APRA sets out priorities for 2023: operational and cyber resilience are high on the list 03 February 2023
Gartner highlights the struggle that the majority of companies are having with managing supply chain resilience 02 February 2023
‘Rephrasing’ purpose, values, and culture for greater resilience 23 January 2023
Results from the Building American Manufacturing Resilience poll 12 January 2023
Eight business continuity and operational resilience risks to watch in 2023 09 January 2023
FINMA publishes operational risk and resilience guidance for banks operating in Switzerland 14 December 2022
Flow operational resilience requirements into services contracts 30 November 2022
UK financial regulators consider new reporting requirements to support operational resilience policy making 29 November 2022
European Council adopts the Digital Operational Resilience Act 29 November 2022
Two day simulation exercise tests UK financial sector’s resilience to a major operational disruption 22 November 2022
Operational Resilience Framework published by GRF Business Resilience Council 22 November 2022
The Fed confirms that operational resilience continues to be a supervisory priority 15 November 2022
Operational resilience: a guide to impact tolerance 09 November 2022
KPMG’s UK Regulatory Barometer ranks operational resilience in joint third place 31 October 2022
Procurement teams prioritizing business continuity and operational resilience finds survey 27 October 2022
Identifying and implementing strategies to increase organizational resilience 20 October 2022
Academic paper presents a reference model to assist with organizational resilience audits 18 October 2022
New academic paper looks at the use of ‘infranetics’ as a framework for resilience and business continuity management 11 October 2022

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