Situational Crisis Communication Theory (SCCT) was suggested in 2007 by Dr. W. Timothy Coombs. According to the theory crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis. In the following two articles Charlie Maclean-Bristol and Jim Preen put the case for and against SCCT:
For the past six years Continuity Central has conducted an online survey asking business continuity professionals about their expectations for the year ahead. This survey is being repeated again this year and is now live.
John Young highlights some of the potential pitfalls that organizations can experience when migrating to hybrid cloud environments and suggests areas that need to be considered to ensure that resilience takes centre-stage.
Jon Seaton reflects on his career in business continuity to date and offers seven crisis management lessons which business continuity managers can relate to their organization and role.Business continuity news
‘Adaptive E-Business Continuity Management: Evidence from the Financial Sector’
The seven sins of crisis communications
Singapore’s financial sector conducts two-day cyber-themed business continuity exercise
FFIEC revises Business Continuity Management Booklet to focus more on resilience
The BCI publishes details of its 2020 business continuity and resilience awards programme
Enterprise risk management news
Litigation risk trends that senior management needs to watch in 2020
The use of cognitive risk sensing for the early detection of emerging risks
Financial firms struggling to assess risks of disruptive technologies: Accenture report
Enterprise Risk Management 2019: The New Wave of Risks
Cyber attacks and extreme weather are the top risks for Indian companies
Resilience news
A review of the business resilience issues facing the food sector in 2020
UK regulators publish operational resilience proposals for the financial services sector
NIST publishes a guide to developing cyber resilience
BSI publishes third Organizational Resilience Index: confidence in resilience dips
Building resilience for intentional, unintentional, and natural eventsTechnology news
What 2020 technology developments should business continuity managers be looking out for?
Security leaders fear that quantum computing developments will outpace security technologies
Unintended consequences of artificial intelligence pose big risks: ISACA research
European Banking Authority publishes guidelines on ICT and security risk management
A quarter of UK smaller businesses don’t have an IT disaster recovery plan in place
