The case for and against Situational Crisis Communication Theory

>The case for and against Situational Crisis Communication TheorySituational Crisis Communication Theory (SCCT) was suggested in 2007 by Dr. W. Timothy Coombs. According to the theory crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis. In the following two articles Charlie Maclean-Bristol and Jim Preen put the case for and against SCCT:

The case for Situational Crisis Communication Theory

The case against Situational Crisis Communication Theory


Business continuity trends and challenges 2020

Business continuity trends and challenges 2020For the past six years Continuity Central has conducted an online survey asking business continuity professionals about their expectations for the year ahead. This survey is being repeated again this year and is now live.

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Look before you leap: a guide to resilient hybrid cloud migration

John YoungJohn Young highlights some of the potential pitfalls that organizations can experience when migrating to hybrid cloud environments and suggests areas that need to be considered to ensure that resilience takes centre-stage.

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Why we all breathe a sigh of relief when things go wrong for others…

Jon SeatonJon Seaton reflects on his career in business continuity to date and offers seven crisis management lessons which business continuity managers can relate to their organization and role.

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