What developments do business continuity managers need to consider when it comes to their organization’s technology infrastructure? Cloud automation, self-service, and service orchestration are trending.
Stonebranch has published the 2023 Global State of IT Automation Report, its annual benchmark study on the automation priorities, expectations, and challenges of IT professionals worldwide.
The report is based on a January 2023 survey of IT automation professionals and executives. Its insights include:
- Cloud is a top priority in 2023. Cloud automation tops the list of planned automation tool investments this year. Infrastructure automation, also focused on the cloud, comes in second place.
- Cloud automation gains permanence. Compared to 2022, more enterprises are running permanent product jobs than ad-hoc development or test jobs. When asked which types of jobs respondents will run in the cloud in 2023, permanent production jobs moved to first place. Meanwhile, year-over-year, ad-hoc jobs fell from first place to third place.
- Self-service automation is booming. 92 percent empower end-users from data, cloud, development, and line-of-business teams to execute their own workflows and processes. The most dramatic year-over-year growth is from data teams experiencing 2x growth and developers seeing a 4x increase.
- Centralized automation teams drive best-practice adoption throughout the enterprise. 77 percent have a centralized IT automation team that cascades preferred tools and best practices throughout the organization.
- Data pipeline automation remains fractured. Data teams use a relatively equivalent mix of job schedulers, scripts, enterprise workload automation, and open-source schedulers to automate their data pipelines. No data team uses only one tool. Rather, most data teams employ all the different automation methods — indicating an opportunity to implement an orchestration layer for centralized management and observability.
- Multi-cloud data transfers are on the rise. 82 percent of those surveyed automate data transfers between cloud service providers.
- Automation has evolved into orchestration. 81 percent plan to grow their automation program, and 86 percent plan to replace or add a new platform to support orchestration.
- SOAPs have grown in popularity. Nearly a third of respondents said they plan to invest in service orchestration and automation platforms (SOAPs) to centrally orchestrate cloud alongside on-premises tools within a hybrid IT environment.