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Cloud maturity study results published

Findings from a joint Cloud Security Alliance (CSA) and ISACA survey show that government regulations, exit strategies and international data privacy dominate the top ten areas where confidence in the cloud is lowest.

A collaborative project by ISACA and CSA, the ‘Cloud Market Maturity’ study provides business and IT leaders with insight into the maturity of cloud computing and will help identify any changes in the market. The report provides detailed insight on the adoption of cloud services among all levels within today’s global enterprises and businesses, including the C-suite.

The study reveals that cloud users in 50 countries were least confident about the following issues (ranked from least confident to most confident):

1. Government regulations keeping pace with the market (1.80)
2. Exit strategies (1.88)
3. International data privacy (1.90)
4. Legal issues (2.15)
5. Contract lock in (2.18)
6. Data ownership and custodian responsibilities (2.18)
7. Longevity of suppliers (2.20)
8. Integration of cloud with internal systems (2.23)
9. Credibility of suppliers (2.30)
10. Testing and assurance (2.30).

The survey includes responses from more than 250 participants from nearly 50 countries, representing a global group of cloud users, providers, consultants and integrators from 15 industry segments. Participants, 85 percent of whom identified themselves as cloud users, were asked to rank on a scale of zero to five a number of considerations in cloud computing.

“One of the most interesting findings is that governance issues recur repeatedly on the list of the top 10 concerns. Cloud users recognize the value of this model, but are wrestling with such questions as data ownership, legal issues, contract lock-in, international data privacy and government regulations,” said Greg Grocholski, CISA, international president of ISACA.

“As cloud services continue to evolve, it is critical that we work together as an industry to provide insights and recommendations on these issues so that service and solution providers can look to innovate and deliver what the cloud services market needs to advance and what enterprises need to succeed.”

Results overview
Results of the study provide much insight on the progression of cloud adoption. For example, business enablers (score 4.08) rather than financial considerations (score 3.5) are the primary factors in making cloud decisions, with the least important factor being the ability to reduce the environmental footprint of the organization (score 2.67). The business enablement factors that most influence cloud computing decision making are related to the reliability and availability of services (mean score 4.59) and quality of service (score 4.29).

Overall, respondents feel there is room for improvement when it comes to innovation in the cloud. Nearly one in four (24 percent) survey takers indicate that there is no or limited levels of innovation in the market. Forty-three percent of respondents believe there is a moderate level of innovation, while 33 percent report that the level of innovation in terms of products, services and business use is significant.

Still, the respondents remain moderately confident that cloud services are meeting service and strategy expectations and that problems are being addressed. Many rated cloud services as providing confidence in strategy and problem resolution (means score 3.47), indicating cautious optimism that cloud will advance in maturity and problems limiting its adoption will be addressed.

The full survey report is available at www.isaca.org/cloud-market-maturity and https://cloudsecurityalliance.org/research/collaborate/#_isaca

ISACA and CSA will discuss the study’s findings and implications in a webinar on 11 October. Visit http://www.isaca.org/webinars to register.

•Date: 28th Sept 2012 • World •Type: Article • Topic: Cloud computing

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