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Management advice for business continuity managers

New research from the Chartered Institute of Personnel and Development (CIPD) provides some useful insights into getting the most from your business continuity team.

The research was commissioned to help organizations develop practical guidance for use in promoting better line management performance amongst managers.

Ben Willmott, CIPD senior public policy adviser, says: “The research findings may seem on the face of it simple, common sense recommendations. But it is precisely that kind of plain-speaking common sense that managers need. Our findings shine a light on what managers can really do on a day-to-day basis to ensure employees will go the extra mile.

“In today’s tough economic environment how managers manage is even more important in supporting employee commitment and motivation in the face of job cuts, pay freezes and cuts to training and development budgets.”

The research asked employees what management behaviours supported them in:

* Focusing on what they do;
* Feeling good about themselves in their role;
* Acting in a way that demonstrates commitment to their organization’s values and objectives.

The most frequently mentioned management competencies for supporting employee engagement were:

* Reviewing and guiding;
* Feedback, praise and recognition;
* Autonomy and empowerment;
* Level of interest the manager shows in employees as individuals.

The full report can be downloaded here.

•Date: 25th March 2011 • Region: World •Type: Article •Topic: BC general

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