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Wincanton has published Transforming Supply Chain Resilience, a new report that provides insight into the experiences of retail and ecommerce businesses in the UK and the resilience of their supply chains.

The research finds that almost all (99 percent) retailers polled believe improving supply chain resilience is ‘essential’ to growth. However, a significant proportion (15 percent) of these retailers admit that they are failing to achieve the resilience their business success demands.

Mid-market retailers, whose annualised turnover sits between £100m and £500m, are enthusiastic about the prospect of collaborating with trusted partners to address supply chain challenges, with 89 percent agreeing that this partnership would make their operations more resilient.

Mid-market retailers are more likely (56 percent) than large retailers (38 percent) to believe that improving supply chain resilience increases their ability to proactively address market risks. This group was also more likely to think supply chain outsourcing makes operations more resilient.

The research also uncovers the true impact of the people challenge to UK supply chains, with 76 percent of retailers polled admitting it had negatively affected their ability to serve customers, and 74 percent believing it had negatively affected their ability to grow as a business.

The research for the report was conducted by Censuswide in June 2022 and polled over 250 senior leaders of major retail and ecommerce businesses across the UK.

Obtain the Transforming Supply Chain Resilience report.


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