Trust, not surveillance, is the key to a successful and resilient home working environment
- Published: Thursday, 16 April 2020 07:18
Businesses must implement a policy of trust rather than surveillance and monitoring when managing remote teams through the COVID-19 pandemic, according to insight from talent acquisition specialist, Guidant Global.
Research from Gallup revealed that 75 percent of employees resign because of their boss, not the job itself. This highlights how critical it is for business leaders to have good relationships with their people, and trust is fundamental to this. Smart businesses understand this, but a number of firms have adopted surveillance tactics and are increasingly monitoring their employees while they are working from home.
Guidant Global argues that these tactics can have adverse effects on employees, and in the long run, cause more damage to businesses. Instead, Guidant Global advises leaders to focus on effective communication during this difficult time to ensure employees are both motivated and productive.
Guidant Global says that the following measures can lead to more successful and resilient home working:
- Using the ‘OpenBlend’ method allows managers to have on-going conversations with their talent, rather than periodical assessments and appraisals. Guidant Global encourages its people to prioritise these methods throughout the duration of the pandemic, ensuring that there is frequent feedback and co-operation when setting goals.
- The company also advises managers to schedule daily video meetings with their team to plan for the day ahead. Not only does this help everyone be clear on what is expected from them, but it also ensures that employees have face-to-face contact. Video communication should be encouraged while remote working to help everyone still feel connected.
- To make remote working a success, the firm also encourages managers to look out for their team’s wellbeing. Practical advice on keeping healthy, such as ensuring employees are getting enough rest, exercise and the right nutrition, will mean that they have the energy needed to be productive.
- In addition to this, it’s important to build a team community. An online space where the team can connect, celebrate success and discuss what’s happening in the world will help keep the ‘office’ feel going and avoid any feelings of isolation.