Incident Response 3.0: a new model for incident management
- Published: Tuesday, 11 June 2019 08:00
Groupdolists has announced that it has developed what the company calls ‘a revolutionary new model for incident management’. Termed ‘Incident Response 3.0, a Model for Optimal Incident Preparedness in the Digital Age’, the model design was guided by Groupdolists' Security Advisory Council.
Incident Response 3.0 is detailed in a new document, which defines the model ‘as an ideal, holistic system, integrated with advanced technologies that coordinate and facilitate interactions among all components of incident management’. It enables organizations to prepare for, and respond to, an incident ‘with utmost speed and effectiveness’.
"Our vision for the ultimate incident response system, and the directives we present for realizing it, give organizations much-needed new tools and ways of thinking for boosting their incident preparedness and resiliency," said Michael J. Sher, CEO of Groupdolists.
"Our Incident Response 3.0 model and our recommendations are informed by some of the world's most distinguished experts in physical as well as cyber security," Sher continued. "That's why we're confident that our model points the way for organizations to reach higher levels of speed, effectiveness and efficiency when managing incidents."
Incident Response 3.0 integrates five components:
- A living, breathing incident plan and detailed sub-plans for specific crisis scenarios - digitized, interactive and integrated into an organization's operations.
- A trained incident team of top managers and subject matter experts, all transparently synchronized throughout the incident response process.
- Continuous evaluations via simulated crisis exercises that test the plan and response teams to ensure continuous improvement of the system.
- A technology platform that unifies and maximizes the effectiveness of all components of the system, serving as the central nervous system of the entire incident response environment.
- A Surrounding organizational culture that values and promotes incident awareness at all levels and fosters external support.