Businesses increasingly concerned about reputational risk: survey

Published: Friday, 22 January 2021 10:29

In its recently published 2020 Reputational Risk Survey, Willis Towers Watson found that 86 percent of clients are concerned about loss of income and a reduced customer base due to reputational risk. In a world where social media allows views and opinions to be shared globally in a matter of seconds, an organization’s reputation can change very quickly. With less stringent checks in place compared to traditional media outlets, it is easy to see why organizations are concerned about protecting their hard-won reputations.

Key findings from the survey of 200 global organizations include:

More details.