The Institute for Crisis Management’s 27th annual report is a compilation of news and trends and the identification of those industries that were most prone to crisis during 2017. According to the report, the top crisis category in 2017 was mismanagement, followed by discrimination, white collar crime, whistleblowers, consumer activism, catastrophes and environmental damage.
The year’s most crisis-prone industries were banking and financial services, technology, automotive, transportation, pharmaceuticals, food, health care, manufacturing and government agencies.
“At the Institute for Crisis Management, we find that management denial is the most common reason organizations have for not being prepared for the inevitable,” said Deborah Hileman, SCMP, President and CEO. “The crises that are decimating companies are overwhelmingly smoldering issues that if left unchecked, turn into the kinds of headline-grabbing crises that end careers, tank financial performance and bring an organization to its knees. Once again in 2017, the vast majority of the crises we tracked, 71 percent, were smoldering problems that could have been prevented or mitigated had management addressed them sooner.”
Obtain the report (registration required).