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A global research study by Vanson Bourne has found that strategies to deal with unplanned downtime are changing from being recovery focussed to being focussed on pre-emptive actions.

The results of the survey, commissioned by ServiceMaxfrom GE Digital, can be read in the report ‘After The Fall: Cost, Causes and Consequences of Unplanned Downtime’.

Other key findings include:

  • Achieving zero unplanned downtime is now the number one priority or a high priority for 72 percent of organizations.
  • 82 percent of companies have experienced at least one unplanned downtime outage over the past three years.
  • 70 percent of companies lack complete awareness of when equipment assets are due for maintenance or upgrade.

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