A global research study by Vanson Bourne has found that strategies to deal with unplanned downtime are changing from being recovery focussed to being focussed on pre-emptive actions.
The results of the survey, commissioned by ServiceMaxfrom GE Digital, can be read in the report ‘After The Fall: Cost, Causes and Consequences of Unplanned Downtime’.
Other key findings include:
- Achieving zero unplanned downtime is now the number one priority or a high priority for 72 percent of organizations.
- 82 percent of companies have experienced at least one unplanned downtime outage over the past three years.
- 70 percent of companies lack complete awareness of when equipment assets are due for maintenance or upgrade.