Many commentators labelled the COVID-19 pandemic as a ‘Black Swan’ event, but this is a misunderstanding about what a Black Swan actually is. This is not just a pedantic point. Understanding the difference moves COVID-19 from the list of events that governments and organizations could not be expected to prepare for to the list of events they should have prepared to handle. Claire Powles explains…
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Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.
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