Folder Crisis communications and management


default The ‘why’ and ‘how’ of writing incident management objectives Popular

By 1320 downloads

Writing incident management objectives is an art that needs to be taught and practised and should be included as an aspect of business continuity exercises. In this article Charlie Maclean Bristol shares some advice on the subject.

default Tips for improving decision making during incidents Popular

By 1805 downloads

Understanding what is happening within our brains when making decisions under stress can help improve performance under pressure. In this article Charles Boffin provides a helpful overview and some useful tips for ways to improve your decision making during incidents.

default Using a learning management system to assist with business continuity Popular

By 716 downloads

Liam Butler discusses why having an effective learning management system (LMS) in place can help business continuity; aiding organizations maintain employee engagement and enabling effective management of critical communications.

default What is the difference between a cyber and a ‘normal’ business continuity incident? Popular

By 1503 downloads

There are some significant differences between a cyber incident and the usual type of incidents that business continuity professionals are involved in managing. Charlie Maclean Bristol looks at what the differences and why they may affect how the incident is managed.

default What military leadership teaches us about leadership in a corporate crisis Popular

By 2833 downloads

Can military principles and processes really be applied to corporate crisis management? Jonathan Hemus thinks they can…

default Why an incident management support team is an essential aspect of your IMT Popular

By 2321 downloads

The incident support team is an important, but sometimes overlooked, part of any incident management team. In this article, Charlie Maclean-Bristol, FBCI, explains the role that the incident support team plays and the advantages it brings.

default Why we all breathe a sigh of relief when things go wrong for others… Popular

By 789 downloads

Jon Seaton reflects on his career in business continuity to date and offers seven crisis management lessons which business continuity managers can relate to their organization and role.

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Business continuity?

Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.

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