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Director Business Continuity II

Location: US, Georgia, New Jersey or Remote
Company: Fiserv

As a Director of Business Continuity/Recovery, this role is responsible to engage across Business, Operations, Technology and Cybersecurity in developing and enhancing resiliency and monitoring capabilities:

Job role

  • Develop business models for process improvements, digitized Resiliency capabilities and monitoring tools
  • Analyze opportunities for process improvements and enhancements to systems and processes
  • Collaborate closely with developers internally and externally to implement requirements and provide guidance during test phases.
  • Tracks progress of each recovery project, issues encountered and follow-through to resolution.
  • Work with technologists to ensure that all critical business functions can be resumed within defined timetables and acceptable risk factors.
  • Monitors and reports on all planning activity and statistical results to senior management and financial regulatory agencies to ensure corporate regulatory and audit compliance
  • Assist in developing and implementing real-time monitoring capabilities to capture business operations/markets and transaction information.
  • Produce ad hoc data and reports in support of business incident management and impact analysis.
  • Lead business requirements design, use cases, test plans, user stories, data analysis and interdependencies.
  • Knowledge of data management concepts including data modelling, architecture and governance is preferred. Advanced knowledge of excel required.
  • Experience in developing test plans, executing test scenarios.
  • Develops, implements, and maintains more complex processes to ensure continual operations in the event of disaster or interruption of information processing services. Consults with individuals throughout the organization on the recovery process.
  • Evaluates the business recovery plans for recovery weaknesses and recommends necessary modifications to ensure regulatory compliance and the ability to recover vital business.
  • Contributes to the definition of standards, processes and procedures to be used in the recovery from a disaster or an extended interruption of information processing services.
  • Manages the development of corporate business recovery plans and testing to ensure the corporation can respond to any major interruption to its critical business.
  • Assists in the development of contractual agreements with recovery vendors for all entities of the corporation.
  • Works with business units to develop and ensure effective business recovery plans that allow critical business functions to be resumed within defined timetables and acceptable risk factors.
  • Educates users on the corporation’s business recovery planning software and recovery methodology.
  • Monitors and reports all planning activity and reporting statistic results to senior management and financial regulatory groups to ensure corporate compliance for regulatory and audit.
  • Keeps abreast of industry-related disaster recovery processes and evaluating the effectiveness of implementing changes to existing practices. Contributes to the achievement of area objectives.

More details and apply

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Business continuity?

Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.

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