Many executives are confident in their ability to manage one crisis at a time. But it’s a different story when there are multiple issues occurring simultaneously, like supply-chain disruptions on top of a ransomware attack.
Dealing with cascading challenges requires a more nimble, holistic, agile approach than is possible with traditional event-based resilience planning. A forward-looking, integrated approach prepares the entire organization for response and recovery when several disruptions happen at once. To be successful, you must have a keen understanding of your organization - internally and externally.
If you view preparedness in pieces – by department, location, business unit, etc. – it can be difficult to understand your collective resilience as an organization. To get an accurate picture, remove boundaries between crisis management, operational resilience, and business continuity.
Taking a holistic and integrated approach to managing risk will help you achieve a level of resilience that ensures you can confidently mitigate and manage risk and effectively prepare to respond and recover from disruptions. When done right, business resilience enables you to replace that nagging feeling of uncertainty with confidence. And that’s important because it’s no longer about if disruption will occur; It’s when it will occur.
This guide contains a five-step framework to achieve business resilience.
- Understand Context
- Develop a Digital Model
- Employ Vulnerability Management
- Gain Situational Awareness
- Build Response Competence
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