Handle with care: how to put your people first in a crisis

Handle with care: how to put your people first in a crisisCorporate social responsibility in crisis management is more important than ever. Whether it’s looking after clients or taking the right steps to protect employees, organizations have a legal and moral duty to look after their people when a crisis happens. Dr Liz Royle explores this subject, explaining how organizations can prepare for and respond to a ‘Psychological Critical Incident’.

Read the article


Business continuity plan performance: survey results

Business continuity plan performance: survey resultsA recent Continuity Central survey looked at business continuity plan success rates and asked for thoughts on the best ways to debrief after an incident. The survey has now been closed and the results are available, providing some interesting insights.

Read this article.

From theory to practice: the value of exercising, training and awareness in building resilience

Gianluca RigliettiGianluca Riglietti extracts some statistics from Business Continuity Institute (BCI) research to show how the advantages of exercising, training and awareness can be quantified.

Read this article.

Redefining the definition of operational risk

Adesh RampatAdesh Rampat explains why he believes that the definition of operational risk needs updating to take into account the development of cyber security related risks, and including aspects of internal controls and user awareness.

Read this article