LATEST Telcoms continuity news HEADLINES

UK Civil Contingencies Secretariat publishes ‘Telecoms Resilience Assessment 2005-06’
Comprehensive risk assessment provides useful information for business continuity managers in both the public and private sectors.
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•Date: 16th Dec 2005 • Region: UK • Type: Article •Topic: Telecoms continuity
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Dubai to launch Outsource Zone: will offer disaster recovery facilities for offshore call centers
The Dubai Outsource Zone (DOZ) will be launched next year as a sequel to Dubai's Internet City. This zone which will be like any other free zone area in the Emirate providing 100 percent tax exemption. However, in addition it will serve as a centre for disaster recovery facilities for call centers which are located offshore elsewhere in the world. Read the story
•Date: 13th Dec 2005 •Region: M.East •Type: Briefing •Topic: Telecoms continuity
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Teleworking - business continuity opportunities and threats
IDC predicts that there will be 200 million more mobile workers worldwide by 2009 - bringing significant challenges as well as benefits to business continuity managers. David Honour looks at some of the issues that need to be considered.
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•Date: 9th Dec 2005 • Region: Various • Type: Article •Topic: Telecoms continuity
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Global Study looks at regional differences in contact / call centre disaster recovery preparedness
North American Call Centres lagging behind; Asia-Pacific and Africa/Middle East regions leading the way.
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•Date: 8th Dec 2005 • Region: Various • Type: Article •Topic: Telecoms continuity
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VoIP and business continuity: a work in progress
The interim results of Continuity Central’s latest survey show a lack of consensus on the risks of VoIP.
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•Date: 1st Dec 2005 • Region: Various • Type: Article •Topic: Telecoms continuity
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VoIP and business continuity
Continuity Central’s latest survey looks at the business continuity issues linked to the emergence of Voice over IP as a genuine business tool.
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•Date: 22nd Nov 2005 • Region: World • Type: Article •Topic: Telecoms continuity
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Communications continuity is the weak link in the majority of business continuity plans
According to a new survey by Strohl Systems.
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•Date: 18th Nov 2005 • Region: US• Type: Article •Topic: Telecoms continuity
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Communication just won’t wait...
As the 2005 Atlantic hurricane season draws to a close, Mike Bemis takes a look at the communications lessons that have been learned from the impact of this year’s hurricanes.
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•Date: 18th Nov 2005 •Region: US •Type: Article •Topic: Telecoms continuity
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Study finds US telecom consolidation will aid network reliability during disasters
Author calls on State regulators to consider network reliability and resilience issues before handing down major decisions.
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•Date: 18th Nov 2005 • Region: US• Type: Article •Topic: Telecoms continuity
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New technical discussion group launched
A Yahoo Group to discuss the specific issues of telecommunications and voice continuity has been launched.
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•Date: 11th Nov 2005 • Region: World • Type: Article •Topic: Telecoms continuity
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As BT and OFCOM agree final undertakings, GemaTech gains access to BT exchanges
GemaTech can now offer a cost effective business continuity solution for voice telecoms to British Telecom customers.
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•Date: 2nd Nov 2005 • Region: UK • Type: Article •Topic: Telecoms continuity
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TeleContinuity and EnvoyWorldWide team up to offer ‘continuity of communications’ solutions
Combines EnvoyWorldWide’s notification services for business continuity with TeleContinuity’s Survivable Communications Network.
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•Date: 18th Oct 2005 • Region: US • Type: Article •Topic: BC markets
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The importance of satellites in disaster recovery
Intelsat senior executive tells the US House of Representatives that satellite communications should be an essential component in all future critical telecom network planning.
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•Date: 30th September 2005 • Region: US • Type: Article •Topic: Telecoms continuity
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Inteligy launches telecoms continuity solution
Inteligy, a US-based provider of intelligent voice applications, has launched ‘Voice Resilience’, a business continuity solution for telephone systems. The Voice Resilience system re-routes calls automatically upon invocation. Read press release (PDF)
•Date: 23rd Sept 2005 • Region: US • Type: Briefing •Topic: Telecoms continuity
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Virtual PBX announces PBX Parachute Plus! Hot-standby backup phone system service
PBX Parachute Plus! is a remotely hosted hot-standby service for existing business phone systems. It can mirror the functions of a client's primary PBX system, and take over voice communications if the primary system fails. Failover can be automatic and almost instantaneous, with calls being routed to alternate phones in any location, such as cellular phones, home phones, or branch-office phones. http://www.virtualpbx.com
•Date: 20th Sept 2005 • Region: US • Type: Briefing •Topic: Telecoms continuity
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GemaTech and COLT sign business continuity partnership
Strategic alliance provides businesses with a cost effective telecoms continuity solution.
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•Date: 8th September 2005 • Region: UK • Type: Article •Topic: BC markets
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MCI expands business continuity and disaster recovery solutions
Includes back-up voice services that will restore incoming communications within minutes.
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•Date: 16th August 2005 • Region: US• Type: Article •Topic: IT continuity / Tel.cont
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VOIP is a ticking time bomb
VoIP will create an exponential increase of points in the network for unauthorised access and denial of service, says PortWise.
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•Date: 26th July 2005 • Region: UK/World • Type: Article •Topic: Telecoms continuity
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Business continuity rule #1
Being able to communicate in all circumstances is the first rule of business continuity, says Mike Bemis.
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•Date: 15th July 2005 •Region: US/World •Type: Article •Topic: Telecoms continuity
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SIA and TeleContinuity form strategic sales partnership to provide voice solutions for business continuity planning for the financial services industry
The Securities Industry Association (SIA) and TeleContinuity, Inc., headquartered in Rockville, Maryland, have announced the signing of a strategic partner relationship to offer SIA's member-firms access to TeleContinuity's emergency backup telecommunications network at group discount pricing. Press release
•Date: 23rd June 2005 • Region: US • Type: Briefing •Topic: Telecoms continuity
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CapRock launches communications disaster recovery service
Aimed at disaster relief agencies, public utilities, hospitals and businesses, the self contained ‘DR-250’ communications package includes all the equipment and service needed to get back online with both telephone and broadband data services.
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•Date: 20th June 2005 • Region: US • Type: Article •Topic: Telecoms continuity
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‘Metropolitan Continuity Service’ launched by Lightpath
Wide area ring architecture connects Long Island, Westchester and New Jersey: provides stable and resilient end-to-end connectivity.
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•Date: 4th May 2005 • Region: N.America •Type: Article •Topic: Telecoms continuity
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BT Commsure adds Avaya solutions to business continuity voice services portfolio
BT Commsure is to include Avaya converged communication systems within its range of disaster recovery voice services for contact centres and telecommunications equipment. Organisations with platforms from Avaya, a leading global provider of business communications software, systems and services, will be provided with a communication system substitute that will be based on their existing Avaya Definity system. Read article
•Date: 29th April 2005 • Region: World •Type: Briefing •Topic: Telecoms continuity
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Voice Continuity Services announces After Hours Service
Corporations needing to maintain communication with clients outside of normal working hours can now do so under the corporate umbrella without compromising individual employee privacy and security.
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•Date: 8th April 2005 • Region: N.America •Type: Article •Topic: Telecoms continuity
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Telecoms continuity solution launched for Florida companies
Orlando-based Bytes, Bits & Megabytes has launched a telecoms continuity solution for companies in Florida. This can be activated at a moment’s notice and allows businesses to forward their telephone numbers from their local suppliers to OfficeByte’s secure, automated and computerised customised answering system. Incoming calls are answered by OfficeByte and then routed to pre-determined locations anywhere via home, cell, satellite or Internet phones. Voice messages can be forwarded to pagers or delivered as e-mails. www.OfficeByte.com
•Date: 20th January 2005 • Region: US •Type: Briefing •Topic: Telecoms continuity
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BT clients suffer major broadband outage
Businesses using British Telecoms broadband services for computing and VoIP processes were badly impacted by a widespread outage on the afternoon of Friday 14th January. Read The Register story
•Date: 18th January 2005 • Region: UK •Type: Briefing•Topic: Telecoms continuity
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Security considerations for Voice over IP systems
A comprehensive guide to the business continuity and security issues raised by VoIP has been published by NIST.
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•Date: 7th January 2005 • Region: US/World •Type: Article •Topic: Telecoms continuity
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2004 TELECOMS CONTINUITY NEWS
2003 TELECOMS CONTINUITY NEWS