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Business continuity software survey

A couple of years ago we conducted a survey into business continuity software usage. Much positive feedback was received after that survey and we are now repeating it to provide updated information about this subject.

This survey is completely anonymous unless you choose to disclose your name and address to us at the end of the survey.

A summary of the results will be published on Continuity Central once they have been complied.

Please answer as many questions as you feel comfortable with.

Don't want to use an Internet form? E-mail us and we will send you a Microsoft Word version.

How large is your organization?
What is your main industry sector?
Where is your head office located: town / city
country
How distributed is your organization?
Does your company use business continuity software?

Yes No

If 'no' please go to the end of the survey and click the 'Send your survey' button


Below is a list of current business continuity software packages, please check the ones that you are aware of:

Active Risk Manager
Alive-IT
Ba-PRO
BCP Kit
BCRP Interactive Workflow
Business Continuity Planning System
Business Protector
Continuity2
Disaster Recovery Plan
Disaster Recovery System
eBRP Toolkit
ErLogix
eSecurus
Front Line Live
FrontBCP
Gemini Resilience Workplace
IMCD
ImpactAware
LDRPS
Mitigator
myCOOP
OpsPlanner
PARAD
Paragon
QuickPlan
Recovery Planner
Recovery-PAC
Revive
Shadow Planner
Strategy
SWORD
Web Planner Express
www.ThePlanningPortal.com

Other business continuity packages that you are aware of:

Name: Supplier: Software URL if known






Do you use software to help you:

a) Write and develop business continuity plans?
Yes No

b) Conduct risk assessments
Yes No

c) Carry out BIAs
Yes No

d) Manage and update business continuity plans?
Yes No

e) Manage and co-ordinate your incident / crisis management response?
Yes No

f) Train business continuity personnel?
Yes No

g) Raise awareness of business continuity within the wider organization?
Yes No

h) Conduct tests and exercises?
Yes No

i) Audit business continuity management systems?
Yes No

j) Carry out benchmarking activities?
Yes No

To carry about the above do you use one or multiple software packages?

One Multiple

Of the business continuity software currently in use in your organization, which are you most familiar with?

Which version of the software are you using?

Did you evaluate other software products before choosing the above software?
Yes No Don't know

If yes, which software did you evaluate?

Why did you decide to choose the software that you did?

On a scale of 1 to 10 (with 1 being totally unsatisfied and 10 being completely satisfied) please rank your general satisfaction with the software:

On a scale of 1 to 10 (with 1 being totally unsatisfied and 10 being completely satisfied) please rank your general satisfaction with the value for money that the software offers:

How stable have you found the software to be?

On a scale of 1 to 10 (with 1 being totally unsatisfied and 10 being completely satisfied) please rank your general satisfaction with the customer care and support received from the software supplier:

What would you like your software to do that it doesn't?

Have you any other general comments that you wish to make about the software?

 

We would like to be able to follow up some survey respondents with a more detailed survey. If you would be willing to take part please enter your name and postal address here:

email address:

Telephone number:



Please send your survey using the button below:



Thank you for your participation.

ICM




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