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E-mail outages rise significantly in 2003

Get free weekly news by e-mailMore than 51 percent of US workers were without e-mail up to four times in 2003, according to a recent survey sponsored by MessageOne and conducted by the TNS global marketing research group.

For those in the South and East, e-mail outages took their toll in 2003, due to a worse-than-normal hurricane season and a range of power outages, including the wide-reaching Northeast Blackout. The survey findings revealed that 56.1 percent of those that work in the South and 54.3 percent of those in the East were without e-mail up to four times in 2003.

E-mail is a critical tool for people at work, with nearly 40 percent of those surveyed indicating that they ‘can’t live’ without e-mail, while another 25.8 percent indicated that e-mail is ‘important’ for what they do at work.

“These findings demonstrate that e-mail has become critically important to our lives and our work, but it remains vulnerable, with many workers inconvenienced and unproductive because of e-mail downtime in 2003,” said Adam Dell, founder and chairman of MessageOne. “Today’s businesses must be prepared with an email continuity solution that affordably solves the e-mail outage problem – guaranteeing e-mail will be there when they need it – no mater what.”

www.messageone.com

Date: 17th December 2003 •Region: N.America •Type: Article •Topic: BC stats
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