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Poor document collaboration a serious risk

Workshare, the North America-based provider of content productivity applications, has released the results of a new study from market research firm Vanson Bourne entitled ‘The Cost of Sharing,’ highlighting the costs, risks and confusion created when employees work with other people on documents that are critical to corporate integrity and profitability.

Get free weekly news by e-mailSpecific findings from the study include:
* 63 percent of companies surveyed face financial penalties for not completing work on time; however, only 14 percent of companies feel they are in control of completing documents for submission on time.

* 90 percent of documents in circulation began as something else, but 68 percent of respondents were not aware that metadata - hidden information within Microsoft Word files showing document amendments and author histories - may still exist in their document.

* 70 percent of companies have people external to the company contributing to document content, increasing security and information management risks.

According to the study, two-thirds of companies engage in document collaboration with up to five people. The study also revealed that most collaborative groups are constantly changing, precluding consistent processes for collaboration. These collaboration challenges, among others, can lead to significant productivity losses and increased risk of missed deadlines.

www.workshare.com

Date: 17th December 2003 •Region: N.America •Type: Article •Topic: BC general
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