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Sir
George Mathewson, chairman of the Royal Bank of Scotland and president
of the British Banking Association has used the BBA’s ‘Regulating
Banks in Britain’ conference to express his views on business
continuity management.
“One of the things I think we should
congratulate the [UK] authorities on is their response to the continuing
threat of business disruption,” said Mathewson.
“I am told it is not a case of ‘if’,
but ‘when’. Two years after 9/11 the power blackout
on the eastern seaboard reminded us that business continuity management
is not just about planning for the threats to our business that
a team of suicide bombers can bring.
“But plan we have to and, as I say, the
Treasury, the Bank of England and the FSA have been doing an impressive
job in improving the sector's resilience behind the scenes. They
have identified in some detail ahead of time how priorities and
timelines, roles and responsibilities would be established, so that
they could work with the market to co-ordinate collective action
to get the City up and running again with as little delay as possible.
In particular I would commend to you the Triparty committee's website
- financialsectorcontinuity.gov.uk
- which has got a lot of very useful information on it.
“I firmly believe that business continuity
management is a critical element of good corporate governance. Without
a strong awareness of this by the executive team there will be poor
buy-in in other parts of the organisation. Business continuity management
has to be integrated into all levels of our banks, into our change
management processes and into our new business programmes, so that
it really does become part of the culture of our institution.
“One of the key learning points from
9/11 was the need to start doing things very promptly, rather than
running around like headless chickens for the first two hours. And
to be able to do that we need to be able to communicate with each
other. Again the authorities have been doing a good job in establishing
large scale teleconferencing facilities and emergency information
phone lines. And I am glad to say that the BBA has been playing
its part too, by establishing a web-based, password protected contact
database which would only be activated after a catastrophic event
and which is designed to help people get in touch with their opposite
numbers in other banks, so that we can get things going again.
“Ours is a highly competitive business,
but in the area of business continuity planning it is essential
that we all work together - and your trade association is providing
a key communication tool to make that happen.”

•Date:
4th December 2003 •Region: UK •Type:
Article •Topic:
Finance sector
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