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Efficient data back-up ‘turns employees into sloppy savers’

A European study by information storage and management company Iron Mountain has discovered an unexpected downside to advanced data back-up and storage capability. The research revealed that employees have become more casual in their approach to saving documents, confident that, if required, they can call on IT support to help them retrieve missing data.

In a series of in-depth interviews with senior IT professionals in France, Germany, the Netherlands, Spain and the UK, Iron Mountain found that IT teams are frustrated by the casual approach to storing data but are doing nothing to change employee behaviour.

The most common reason for the employee approach to saving documents is thought to be a simple lack of IT skills, although other explanations included general carelessness and complacency, poor version control of documents, an inconsistent or incomplete approach to naming files (making them difficult to find) and the challenge of unstructured data for creative teams.

According to IT professionals, Europe’s top ten worst document savers are as follows:

1. HR
2. Finance
3. Marketing
4. Sales
5. Business development
6. Creative teams
7. Customer support
8. IT and software development teams
9. Senior management
10. Administration.

www.ironmountain.co.uk

•Date: 14th October 2014 • UK/Europe •Type: Article • Topic: ICT continuity


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