Phoenix publishes UK invocation statistics
Phoenix, a provider of business continuity services to the UK market, has published its annual invocation statistics for January-December 2011.
The data, summarised in the table below, shows the number and nature of reasons why business continuity plans were invoked amongst its customer base.
Hardware failure and power outages were the main reasons for customers invoking business continuity services in 2011, however for the first time civil unrest emerged as a significant cause. This was the top reason for invocations during August 2011, as businesses dealt with the impacts of the UK riots.
According to Mike Osborne, managing director of Phoenix’s business continuity division, the impact of the riots forced all businesses to sit up and reassess the threats to their organization:
“The disgraceful scenes of last summer impacted all elements of the UK. From a corporate perspective the business continuity focus has always been on more obvious disaster related threats, however the destructive and widespread actions of those individuals last summer forced firms to rethink risks. We’ve been [collecting] invocation statistics for over 10 years now and this is the first time large scale civil unrest has been included. It’s emphasised the need to constantly reassess the threats to a business in order to ensure it is able to operate in the most unlikely situations. The fact is that the tough economic climate creates a new level of risk, of which civil unrest and social pressures leading to higher crime rates are just two consequences. ”
•Date: 7th August 2012 • UK •Type: Article • Topic: BC statistics