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Royal Bank of Scotland failure 'was due to a CA Technologies software system'

The Financial Times has reported that the software glitch which resulted in a huge business continuity problem for the Royal Bank of Scotland Group was caused by an upgrade failure in a CA Technologies software system.

According to unidentified sources who spoke to the Financial Times after a Royal Bank of Scotland board meeting yesterday (26th June) the problems had been caused by an overnight upgrade to the CA-7 enterprise workload automation system. CA 7 is a “mainframe-hosted, fully-integrated workload automation engine that coordinates and executes job schedules and event triggers across the enterprise” according to CA Technologies.

The Financial Times sources said that the Bank is discussing whether to take legal action against CA for the failure.

Read previous story on this issue.

•Date: 27th June 2012 • UK •Type: Article • Topic: BC general

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