Power and communication failures were the main cause of UK business disruptions in 2011
SunGard Availability Services has published its invocation statistics for 2011. The figures show that, for the second year running, office disruptions such as power and communication failures were the main reason for invoking business continuity plans.
The biggest single cause of business disruption was power failure, with the number of invocations being caused by this rising by 33 percent in 2011.
Interestingly, problems due to technology failures dropped by 25 percent in 2011: the fourth consecutive year that this downtime cause has reduced significantly.
Commenting on the statistics, Keith Tilley, managing director UK&I and executive vice president Europe for SunGard Availability Services, said: “The lack of improvement in the prevention of communication disruptions and the significant rise of power failures – a disproportionate 90 percent of them occurring in London – supports the argument that organizations are still not addressing some aspects of business continuity seriously enough. 2012 will be a particularly difficult year for businesses as the Olympic Games will bring a huge influx of people into the capital. The resulting demand on the power grid and communication networks could have a potentially damaging impact across the UK, especially for those organizations that aren’t prepared.”
Total 2011 invocations were two percent lower in the UK than in 2010.
The table below shows the top three UK customer invocation causes from 2005 to 2011:
•Date: 23rd March 2012 • UK •Type: Article • Topic: Business continuity statistics