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New ISO standard provides incident response guidance ISO has announced the availability of a new disaster management standard, ISO 22320:2011. ISO says that ISO 22320:2011, ‘Societal security – Emergency management – Requirements for incident response’, will help minimize the impact of disasters, terrorist attacks and other major incidents. Prof. Ernst-Peter Döbbeling, Convener of the working group that developed the standard, explains: “Any response following an incident might include the participation of both public and private organizations working at international, regional or national levels. Harmonized international guidance is needed to coordinate efforts and ensure effective action. ISO 22320 is a valuable tool that all types of organizations can use to improve their capabilities in handling incident response in any crisis.” ISO 22320 outlines global best practice for establishing command and control organizational structures and procedures, decision support, traceability and information management. Interoperability amongst involved organizations is essential for successful incident response. The standard also helps ensure timely, relevant and accurate operational information by specifying processes, systems of work, data capture and management. It also establishes a foundation for coordination and cooperation, ensuring that all relevant parties are on the same page during a disaster, minimizing the risk of misunderstandings and ensuring a more effective use of the combined resources. ISO 22320:2011 was developed by ISO technical committee ISO/TC 223,Societal security. •Date: 23rd December 2011 • World •Type: Article • Topic: BC standards
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