SchlumbergerSema, the information technology
business segment of Schlumberger Limited, has announced that as
part of a consulting engagement for the French government, it has
completed a survey on supply chain security in France. The survey
found that product oriented companies would significantly improve
efficiency and competitive advantage by implementing security policies
across the extended supply chain.
The report highlighted that companies where
a comprehensive security policy has been implemented see improved
business performance within six months measured in terms of cost
reduction, operation efficiency and customer satisfaction. Despite
these proven returns, the report revealed that less than 10 percent
of companies interviewed had implemented security policies.
The Schlumberger consulting project forms part
of an initiative by the French government to identify cost effective
measures to reduce the continuing increase in theft and substitution
of merchandise along the supply chain. The initiative is also looking
at how to minimize the risk of inclusion of illegal or destructive
material and the vulnerability caused by the digitalisation of the
supply chain.
“We commissioned Schlumberger to conduct
this survey because the company demonstrated a thorough security
methodology as well as an understanding of the issues facing the
logistics industry today,” said the commissioner from French
Ministry of Transport. “The findings of the survey are truly
enlightening and we believe that the recommendations made by Schlumberger
will help businesses to improve value through cost reduction, reduced
liability and improved earnings.”
Schlumberger conducted interviews with over
80 different companies representing the majority of the product
oriented businesses including automotive, food, luxury goods, high
tech, pharmaceutical, shipping and logistics companies. Schlumberger
then analyzed the survey results using its unique Integrated Business
Security (IBS) methodology and tools to identify solutions to common
security problems in the supply chain management process today.
In addition to comprehensive policies and awareness campaigns, the
technology solutions identified include electronic tags and radio
frequency tracking systems, location devices using mobile phones,
smart cards for both logical and physical access, secure web sites
for access to same information from any place and any time.
“For product companies, the tracking
and safety of goods is one of the most important considerations
to ensure competitive advantage,” said Farrokh Abadi, vice
president for security, SchlumbergerSema. “Today the majority
of this process is conducted electronically making the IT infrastructure
and its security a critical asset for logistics companies.”
One of the participants in the survey noted
that they had achieved impressive performance improvements not only
because they introduced new security devices and procedures but
also because they redesigned the extended supply chain process in
a secure perspective. Security has been quiet a business enabler.
In an extremely competitive environment, the
research confirmed that thousands of small- to medium-size shipping
businesses remain the most vulnerable link in the global supply
chain propagating this weakness to the overall supply chain. Schlumberger
recommended, therefore, that it is this group that most urgently
requires help and is publishing a guide that addresses the needs
of this sector. The guide includes a vulnerability assessment questionnaire,
a list of recommended solutions with respect to their level of risk
tolerance and key performance indicators to help measuring security
policy results.