| Most disaster recovery solutions don't offer fast enough e-mail recovery According to a survey published by Evergreen Assurance, 75 percent of executives reported that it would take at least a day - in many cases longer - to restore corporate e-mail systems using their existing DR solution. In addition, many respondents believe it would cost as much as $500,000 to get these systems back online in the event of a disaster. The survey, conducted by Penn, Schoen & Berland and commissioned by Evergreen Assurance, polled C-level executives from companies with more than 1,000 employees and found that nearly 90 percent of companies conduct business transactions via e-mail. In addition, nearly 70 percent of executives reported that e-mail is tied to the revenue-generating process and 70 percent deem e-mail "very important" or "critical" to their core business function. 96 percent of executives would lose information necessary to their specific job function without e-mail access. In fact, some executives believe they would be completely unable to perform their job without e-mail. The survey reveals that, while 80 percent of large companies have a DR plan that addresses e-mail, only 35 percent of the plans worked when tested. It also indicates that one in 10 executives are unaware how often, if ever, their DR plan is tested. An additional six percent never test their plans. Commenting on the survey, Matthew Cain, senior vice president of META Group's Technology Research Services said: "E-mail is unquestionably becoming more valuable and therefore, more critical to the well-being of organisations. Companies must strive to provide the highest degree of uptime possible to ensure continuous service of this crucial communication infrastructure."
•Date:
12th September 2003 • Region: N.America •Type:
Article •Topic: BC
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