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US Critical Infrastructure Protection Center publishes power outage review

The United States’ Critical Infrastructure Protection Center has published a brief review of the August 14th power outage. It highlights the dependencies within various critical infrastructures.

The following is CIP’s summary of lessons learned:

9-1-1 systems:

* The extraordinary volume of calls created tremendous backlogs.
* Calling volume spikes sometimes caused callers to encounter fast busy signals.
* Many computer-assisted dispatch (CAD) systems stopped working.
* 9-1-1 operators resorted to handwriting notes for distribution to first responders.
* Some locations had backup systems and some did not.
* Battery backup power usually did not last more than a few hours.
* Responses or dispatches to the callers were occasionally delayed.

Hard-wire and wireless telephone service:

* Generally, hard-wire or landlines continued to work.
* More sophisticated landline equipment sometimes failed without electrical power.
* The wireless or cellular network depends on a consistent flow of electricity.
* Cellular transmitter stations failed when their battery backup power was exhausted.
* Some cellular service was interrupted by extremely high caller volume.

Backup power generators:

* Numerous backup generators support vital security and cooling systems.
* Some generators made the transition to backup power simple and fast.
* Generators at some locations were either not available or not functioning.
* Those not tested on "full load" for more than two hours were prone to fail.
* Those not routinely serviced and maintained are an unreliable source of power.
* Several operational generators simply ran out of fuel with no reserve supply.

Water supply:

* Municipal water/sewerage departments cannot clean water without power.
* Without power, pumps could not spread water through local systems.
* Millions of people lost water shortly after the pumps stopped.
* Backup power was frequently unavailable to keep pumps operating.
* The loss of water and/or pressure necessitated alternative action by firefighters.

Date: 28th August 2003 • Region: N.America Type: Article •Topic: BC general
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