| Forbes.com power outage case study NY-based Forbes.com avoided extensive communications systems outages during the widespread loss of power caused by the failure of the Niagara grid. Employees worldwide were impacted, but regained the ability to communicate and access critical information via e-mail in a matter of minutes. The company utilised its real-time e-mail disaster recovery service with Annapolis-based Evergreen Assurance and through the following process was able to restore global e-mail: * IT executives experienced a loss of e-mail and messaging applications due to power outage. * Executives authorised Evergreen Command Center personnel to execute the automated fail-over process. * Evergreen implemented fail-over process from Annapolis location. * The Evergreen DR system determined that Forbes.com’s primary systems were completely unavailable and automatically implemented a disaster recovery sequence to engage a remote, dedicated secondary system. * The secondary system was engaged and assumed the role of the primary e-mail system. * All traffic flowing in and out of the Forbes.com e-mail system was directed to a dedicated secondary site and access to e-mail and data were restored. All Forbes.com employees with Web mail now have full access to all e-mail applications and data. Communications throughout the corporate network are operational. The process, transparent to end users, is allowing employees worldwide to continue day-to-day business operations.
•Date:
15th August 2003 • Region: N.America •Type:
Article •Topic: BC
general
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