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Quality control in business continuity management: interim results

Get free weekly news by e-mailContinuity Central’s latest survey is working from the following premise:

“While there has been much activity in the area of business continuity standards, there has been little discussion in the profession about quality control within business continuity management. This anonymous survey seeks to provide a starting point for this...”

The following provides an overview of the results so far:

1) Does your organization undertake quality assurance of your business continuity outputs (eg the business continuity plan or the business continuity management system)?

59 percent of respondents to date undertake quality assurance for their business continuity outputs, while 41 percent do not. As might be expected there are differences between size of organization, with 65 percent of large organizations undertaking quality assurance activities and 55 percent of small organizations also doing this. However only 25 percent of medium sized organizations reported having quality assurance in place for business continuity outputs.

2) If you answered 'yes' to question one, is this a formal or informal quality assurance system?

55 percent of organizations that carried out quality assurance for business continuity outputs used a formal system, with 32 percent having an informal system. 13 percent weren’t sure what type of quality assurance system was in place.

Respondents were asked to provide a brief overview of their quality assurance methods. Many interesting responses have been received and these will be included in the final report once the survey closes.

3) If you answered 'no' to question one, does your organization have plans to undertake quality assurance of business continuity outputs in the future?

49 percent of respondents to this question stated that their organization did have plans to undertake quality assurance of business continuity outputs in the future. 15 percent had no plans and 36 percent were not sure whether their organization would address this issue.

The final report will provide breakdowns by region, organizational size and industry sector.

If you have not yet taken part your input would be much appreciated: go to http://www.continuitycentral.com/survey19.html It will take about five minutes of your time.

•Date: 22nd May 2009• Region: World •Type: Article •Topic: BC statistics
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