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July 15th saw the official launch of Singapore’s
new ‘Standard on Business Continuity Management’. The
ceremony was performed by Cedric Foo, Minister of State for Defence
and chairman, SPRING Singapore - the country’s Standards,
Productivity and Innovation Board.
The following is the text of Mr Foo’s
launch speech:
“Before the recent SARS outbreak, many
businesses in Singapore did not see the need to have contingency
plans to deal with event risks that pose major disruptions to their
operations. The impact of SARS has changed all that. Organisations
in both private and public sectors had to quickly put in place plans
to ensure business continuity.
“To address such industry needs, SPRING
Singapore has developed a standard on business continuity management(BCM).
A BCM programme entails a systematic assessment of risks that threatens
to disrupt operations and the development of plans to address these
threats. BCM helps to increase the organisation's resilience and
capacity to respond to different types of crises and disasters.
“The globalisation of businesses and
markets means that events taking place in one country can have far-reaching
consequences beyond its shores. For example, the US West Coast port
closure last year and the war in Iraq adversely affected the business
performance of Singapore-based companies and the Singapore economy.
Organisations also face risks, such as a major fire or virus attack
or hacking of its computer systems, financial collapse of a major
customer, contamination of water supplies or even terrorist attacks.
“Operational disruptions do not just
affect a few businesses. They can have a major impact on an entire
sector and even trigger off a chain reaction and cripple the national
economy. These are the reasons that underlie SPRING's efforts to
develop a BCM standard.
“For organisations, there are three key
benefits when they implement BCM. Firstly, BCM increases their resilience
to business disruptions. Secondly, BCM helps to minimise losses
and the negative impact of a crisis on business. Thirdly, and most
importantly, BCM helps to maintain the confidence of investors and
stakeholders.
“SPRING developed its BCM standard in
consultation with practitioners and consultants in this field. As
the standard is generic and non-prescriptive, it can be used by
all organisations, regardless of their size or industry sectors.
SPRING pilot-tested the standard with ten organisations from the
manufacturing and service sectors. They are Baxter Healthcare, the
Inland Revenue Authority of Singapore, Jason Electronics, NTUC FairPrice,
Philips Electronics, PowerGas, Singapore Airport Terminal Services,
ST Kinetics, Systems on Silicon Manufacturing Company and Teck Wah
Industrial Corporation. I would like to take this opportunity to
thank the management and staff of the ten participating organisations
and the resource persons from Disaster Recovery Institute (Asia),
CrisisAsia, Business Continuity Planning Asia and Motorola Electronics
for working with SPRING on the programme.
“I am pleased to announce that organisations
can now apply for certification to the BCM standard. They have to
first conduct a self-audit and submit the results of the self-audit
to SPRING for evaluation. Organisations that are found by SPRING
auditors to have complied with the requirements will be certified.
SMEs that are keen to have a BCM programme can tap on the Local
Enterprise Technical Assistance Scheme (LETAS) to defray the costs
of engaging external consultants to help them set up the programme.
“SPRING has also planned a series of
seminars and conferences in the coming months to raise the awareness
of organisations on BCM. These sessions will feature presentations
by practitioners and experience sharing by companies with best practices.
Training workshops have also been planned to prepare organisations
that are keen to incorporate BCM into their operations.
“To further help SMEs, SPRING intends
to develop a user's guide to explain the BCM requirements and ways
to implement them. A case study to showcase organisations with best
practices will also be published.
“The requirements are the first step
towards establishing a national standard for BCM. SPRING will form
a technical committee under the national standardisation programme
soon to begin work on developing the national standard. We will
work towards making this national standard an internationally recognised
standard for BCM.
“BCM is not a once-off exercise, organisations
need to reassess their risks and responses continually and weigh
the cost of the programme against the disruption that may arise
from such risks.
“By providing a strong base of supporting
industries that are BCM-ready, more MNCs and entrepreneurs can be
attracted to operate here and use Singapore as their regional base.
This, in turn, will enhance Singapore's overall competitiveness
as a FDI destination. It will give foreign investors greater assurance
and confidence in the resilience of Singapore companies (especially
those engaging in essential services) in dealing with disasters
and crises.
“I hope more Singapore companies will
give some thoughts to implementing the BCM programme. It will make
economic sense for many of them. SPRING stands ready to assist them
to put the programme in place.”
www.spring.gov.sg

•Date:
21st July 2003 • Region: SE Asia
•Type: Article •Topic:
BC general
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