To meet the increasing demand it is experiencing, SunGard Availability Services has announced that it will make major investments in its UK infrastructure and service delivery team.

SunGard’s first step is to build a third resilient data centre for the UK’s Southern region, providing managed hosting services to London businesses. Located in Woking, Surrey, Technology Centre 3 (TC3) is scheduled to open in early 2009. TC3 will connect to both the original London Technology Centre (LTC), SunGard's flagship Information Availability Centre near Heathrow, and TC2 in London Docklands.

According to SunGard, the company is already the only information availability provider in the UK to provide geographically separate resilient data centre capabilities. The building of TC3 will further enhance SunGard’s position by taking its fully managed data centre space in the London and South of England region to over 200,000 sq ft.

In addition, SunGard will also expand its recovery centres in Livingston, Scotland and Elland, West Yorkshire. Work is currently under way at SunGard's Livingston site, which will see the facility expand to offer an additional 230 workplace recovery positions as well as other internal improvements.

SunGard's Elland Recovery Centre is also being enhanced to meet growing regional demand for managed services, including being fitted with a resilient data centre for the Northern region, dubbed Technology Centre 4 (TC4). This facility will deliver the same high level of services as those offered from the Southern locations and is scheduled to be operational before the end of this year. Upon completion of TC3 and TC4, the total amount of scaleable, resilient data centre space will be 250,000 sq ft.

SunGard also announced that its service delivery team, responsible for supporting customers in the event of an incident, recently recruited its 260th member, and is recruiting an average of four new staff every month.

Keith Tilley, managing director UK and executive vice president Europe, SunGard Availability Services, said: “Last year’s floods, continued energy uncertainty and the ever present risks of hardware or power failure, are compelling more and more organisations to give serious thought to information availability. BS 25999, the first ever British Standard for business continuity management, has accelerated this process. In order to minimise the risk and impact of any business interruption for our customers, it is vital that we have the right people, recovery space and technology available at a moment’s notice. This is why our infrastructure, technology and service delivery team are so important.”

www.sungard.co.uk

•Date: 22nd October 2008• Region: UK •Type: Article •Topic: BC markets
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