Vodafone UK has become the world’s first mobile operator to achieve BS 25999 certification, the British Standard for business continuity management systems.

Vodafone UK has achieved the standard in recognition of the robust processes it has put in place to ensure continuity of service for its 2G voice network, which also acts as a support mechanism for other voice and SMS services.

“Mobile communications form an integral part of enterprise business continuity plans and gaining BS 25999 demonstrates the quality of the systems that we have in place to support our customers’ needs,” explains Roger McLoughlin, continuity & risk assurance specialist, Vodafone UK. “The standard provides unequivocal proof that we are taking the appropriate measures to mitigate network downtime and ensure that the service is there for our customers when they may need it the most.”

“For Vodafone to achieve certification to BS 25999 for a major part of its business in less than a year from publication of the standard is a significant achievement,” says Rob Wallis, managing director of BSI Management Systems UK. “It also demonstrates a commitment to offering stakeholders a robust and resilient service.”

•Date: 26th Sept 2008• Region: UK •Type: Article •Topic: BC general
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