SunGard handles 25+ concurrent invocations

SunGard Availability Services has reported a 100 percent success rate supporting customers impacted by Hurricane Ike.

More than 25 SunGard customers in Texas had business and data center operations disrupted by the recent hurricane. They included small to large-sized organizations ranging from financial, manufacturing, government, technology and insurance industries, facing issues ranging from severe water damage, long-term power outages and evacuations.

Due to continuing power outages, a number of companies are still not able to return to their facilities and have been operating out of SunGard end-user recovery facilities in Austin, Texas, Grand Prairie, Texas, Scottsdale, Ariz. and SunGard Mobile MetroCenter units. These SunGard facilities provide workspaces, equipment, office resources, voice and data connectivity, and technical expertise. SunGard has deployed five mobile trucks to the Texas region in support of this incident.

“SunGard expresses its deep concern for businesses and individuals that have been impacted by Hurricane Ike,” said Bob DiLossi, director crisis management at SunGard Availability Services. “We want to thank our employees involved in the hurricane recoverability efforts – a number of whom have been working close to non-stop since last weekend helping our customers keep their people and information connected.”

www.availability.sungard.com

•Date: 19th Sept 2008• Region: US •Type: Article •Topic: BC markets
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