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 SunGard Availability Services has launched Total Recovery, a service which helps customers in the UK to reduce their recovery time objectives (RTOs) by delivering fully restored and configured servers to their doorstep following a business disruption. Previously organisations had to retrieve data and servers from separate locations, resulting in time delays and unnecessary travel for key staff within an organisation.
SunGard now manages the restoration of customer data to a recovery server at one of SunGard’s nationwide network of recovery centres. It then uses a company-owned fleet of transportable facilities on permanent 24/7 standby to deliver the restored server to a customer location anywhere in the UK. Should the customer site also be rendered inoperable due to an incident, customers can move their staff to one of SunGard’s workplace recovery centres.
Total Recovery is the evolution of SunGard’s Electronic Vaulting service which provides a quicker, more reliable alternative to tape backup and data restore, improving recovery times by up to 50 percent. Combining electronic data vaulting and server recovery for the first time, Total Recovery recognises the fact that very few organisations have recovery expertise within their workforce. Similarly many organisations concentrate on backing up data to a remote location but do not have the infrastructure in place to restore the data to a recovery server in a timely manner.
Keith Tilley, managing director UK & executive vice president Europe, SunGard Availability Services, said: “At a time of increasing competitiveness in the global marketplace, organisations can no longer afford to suffer downtime in the aftermath of an incident. In the event of a business disruption, organisations need to recover their critical operations in the shortest time possible and the new Total Recovery service could help them save over eight hours of downtime. Added to this, the Total Recovery service can help businesses reduce recovery costs by eliminating the time that staff previously had to spend travelling to a recovery site before they could even start recovering their information. We now deliver servers right to them, fully restored.”
http://www.sungard.co.uk
•Date: 1st August 2008• Region: UK •Type: Article •Topic: IT continuity
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