| MessageOne introduces the Incident Collaboration Center
The Incident Collaboration Center features interactive event logs, and allows document sharing and formal task management via a secure web portal. Employees, regardless of their location, can get access to and update key documents, provide status and gain approvals. By using the Internet to facilitate collaboration and share information, organizations can streamline recovery efforts and reduce the demands for ad-hoc status reports on busy crisis team members. In addition, the Incident Collaboration Center is not dependent on the customers’ corporate network, so it is always available. Designed with input from current and potential customers, the Incident Collaboration Center offers four unique features: * Collaborative incident logs: Individual employees, teams or leaders can enter event status and task updates in real-time, as tasks are completed. * Formal task management: By offering checklists, progress tracking and compartmentalized task streams that can be remotely managed, the Incident Collaboration Center enables the management team and other employees to be informed of the next steps of the recovery. * Secure document sharing: Via a password protected web portal, the Incident Collaboration Center empowers employees to securely post plans and documents that need to be shared. * External website: Since companies often need to communicate progress to the public and the corporate website may be unavailable, the Incident Collaboration Center provides a website for keeping other constituents up-to-date.
•Date: 23rd October 2007• Region: US/World •Type: Article •Topic: Crisis management
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