HP launches enhanced Business Service Management software

HP has introduced enhanced software to help IT organizations monitor and manage business services to mitigate business risk and reduce the potential costs of service downtime.

The newly enhanced HP Business Service Management (BSM) solution combines application, infrastructure and network management software to help customers manage the overall health of their business services. It does this across networks, servers and applications, while linking infrastructure performance to end-user monitoring and process automation.

The solution includes major upgrades to HP Operations Center 8.0, HP Network Management Center 8.0, HP Business Availability Center 7.0 and HP Universal Configuration Management Database (CMDB) 7.0.

The HP BSM offering is part of the HP Service Management portfolio of software and services that helps IT become a service provider to the business and deliver better business outcomes.

By gaining visibility into the status of business services across networks, servers and applications, IT organizations can prioritize their workloads around the most critical business issues, such as making sure that important transactions can be processed without disruption. HP BSM software helps customers monitor and manage complex business services, such as insurance claim processing, product order and inventory management systems, across heterogeneous and distributed IT environments.

“With so much reliance on technology, businesses today are at risk if the IT system that drives their most critical business processes goes down,” said Ramin Sayar, senior director of products, Software, HP. “HP’s BSM solution helps IT organizations effectively pinpoint problems across the entire IT stack.”

More information about the HP Service Management portfolio is available at www.hp.com/go/servicemanagement

•Date: 23rd October 2007• Region: World •Type: Article •Topic: IT continuity
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