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A UK study conducted by market research firm Dynamic Markets and commissioned by Partners in IT has found that 80 percent of all companies surveyed admit to having a problem with downtime of their IT systems. 74 percent of non-IT business managers admit to spending, on average 12 percent of their time every week fire-fighting problems that are caused by their IT systems - equating to 31 full working days per year. Of these, 42 percent of managers specifically in the mid-market sector confessed that they spend 5 percent of their time each week addressing these problems - a figure that equates to approximately 1 day per month.
90 percent of IT respondents in large companies admitted that downtime was such an issue that half of them (51 percent) cited it as a serious problem for them and their colleagues.
It appears from the survey that lack of maintenance and management of companies' IT systems is resulting in underlying network issues which are causing the high levels of downtime.
•Date: 14th June 2007 • Region: UK •Type: Article •Topic: IT continuity
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