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Blackberry infrastructure availability has become a critical part of operations for some of the world's largest organizations and governments. The impacts of security and service unavailability range from temporary delays to the disruption of business operations across extended enterprise networks. Designing and implementing an adequate Blackberry infrastructure is a significant challenge. Is your organization adequately prepared? These are questions asked and addressed by a new white paper, written by Informatica.
The paper recommends the following steps when considering continuity measures for Blackberry services:
1. Quantify the criticality of Blackberry service reliability and uptime before
committting resources. In some cases, a brief service disruption may have a negligible impact on real business processes and extensively redundant safeguards may not be necessary. Time may not always be a critical factor.
2. Identify alternative methods for secure e-mail retrieval When properly implemented, Microsoft Outlook Web Access provides a secure, convenient, and cost effective option, while a VPN-based option provides the most security (but may be more complex and costly). Educate staff on the use of such alternatives and carry out routine testing to ensure reliable operation when urgently needed.
3. Ensure that IT personnel actively monitor critical resources, relevant mail
servers and BES systems to detect significant events and prevent disruptions by taking appropriate remedial actions. Ensure that technical staff are trained to implement, use, maintain, support and restore BES systems.
4. Include Blackberry service disruption in the business continuity plan or disaster recovery plan to ensure that risks, remediation methods and test results are fully documented and ready for urgent activation.
Obtain the paper from http://www.informationsecuritycanada.com/Blackberry_security/index.html (registration required)
•Date: 8th June 2007 • Region: US/World •Type: Article •Topic: Telecoms continuity
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