| Banana Skins 2007
More than 100 respondents to the survey say that excessive regulation is endangering the industry by loading companies with costs, distracting management and creating barriers to competition and innovation. This finding is linked to concern about growing political interference, particularly in markets where governments regulate insurance products and prices. Concerns about over-regulation are widespread. With responses from 21 countries, the survey shows it to be a major issue in North America, Europe, South Africa and the Asia Pacific. Sectorally, concern is strongest among life insurance companies, followed by the property & casualty sector. The survey quotes the chief executive of a major UK life insurer as saying: “Regulation is becoming ever more intrusive, time-consuming and box-ticking. This is despite the rhetoric about principles-based regulation.” More than 80 percent of the insurance industry respondents were senior executives or directors. The survey is the first made of the insurance sector in the CSFI’s long-running Banana Skins risk series. The result exactly matches the finding of the CSFI’s last survey of the banking industry (in 2006), where over-regulation emerged as the top risk for the second year running. David Lascelles, the survey’s editor, said: “Over-regulation is clearly a major issue for a large part of the finance sector, not just banking. It also appears to be a global phenomenon.” Jeremy Jensen, partner, PricewaterhouseCoopers LLP, said: "The focus on regulation will only increase over the next few years, as insurers face a number of new demands, not least the coming overhaul of financial reporting and Solvency II. A key challenge is to develop effective risk management systems which can provide both compliance and also improved business execution." Other high level risks identified by the survey include natural catastrophes and climate change, where insurance losses for the property and casualty sector are rising fast, particularly in heavily populated areas. The quality of management in the insurance industry is also a major source of concern. Responses to the survey show widespread doubts about the industry’s ability to meet growing challenges from regulation, new competitors, technological change and product innovation. The industry is also seen to be failing to attract new blood because of an image problem. Like regulation, the management issue is geographically widespread. One of the operational challenges facing the industry is the modernisation of back office systems and technology. Much of the industry is technologically obsolete, even paper-based, which ties its hands when competing with new entrants into the business: better equipped banks and Internet-based suppliers. Although the survey exposes some potentially worrying risks, it also brings better news about the industry’s preparedness. Only three percent of respondents think insurers are ‘poorly’ prepared to meet the risks that lie ahead. Just over 20 percent answer ‘well’ and the rest give a mixed response.
•Date: 29th May 2007 • Region: World •Type: Article •Topic: Operational risk
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