FBI warns of ‘vishing’ threat

The FBI has warned that fraudsters are jumping on the VoIP bandwagon, using the emerging telecommunications technology to hijack identities and steal money using ‘vishing’ techniques.

Vishing is similar to phishing, but includes a couple of more interactive variations:

* In one version, you get the typical e-mail, like a traditional phishing scam. But instead of being directed to an Internet site, you’re asked to provide the information over the phone and given a number to call. Those who call the ‘customer service’ number (a VoIP account, not a real financial institution) are led through a series of voice-prompted menus that ask for account numbers, passwords, and other critical information.

* In another version you’re contacted via VoIP instead of by e-mail. The call could either be a real person or a recorded message directing you to take action to protect your account. Often, the criminal already has some personal information on you, including your account or credit card numbers.

Using VoIP, criminals can mask the number they are calling from, thwarting caller ID. And in some cases, the VoIP number belongs to a legitimate subscriber whose service is being hacked.

More details at http://www.fbi.gov/page2/feb07/vishing022307.htm

•Date: 28th Feb 2007 • Region: US/World •Type: Article •Topic: Warnings
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