Security, storage and disaster recovery are top priorities for IT managed services customers: CompTIA
One-third of the 322 organizations surveyed (all current users of managed services) said that they plan to increase their spending on managed security services in 2007. 33 percent also said that plan to increase spending on data storage, backup and disaster recovery services. Other managed services spending priorities for 2007 include Web or e-mail hosting, cited by 27 percent of the surveyed companies; network monitoring and administration, 25 percent; and software-as-a-service and application subscriptions, 20 percent. When asked why they're choosing to invest in managed IT services, 40 percent of the organizations said it is because they do not have the in-house skills to manage certain IT services. Another 30 percent said it is less expensive for them to have an outside party manage certain IT services than if the work was done in-house; while 21 percent said they chose the managed services model because it allows them to focus on their core competency. The survey was intended to identify trends in the managed services market; success and challenge factors facing the providers of managed services; and opportunities for growth. CompTIA commissioned Harris Interactive to conduct the survey.
•Date: 15th Feb 2007 • Region: World •Type: Article •Topic: BC markets
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