Satyam stages cross-border business continuity exercise in Singapore and India
On the morning of September 25th, Satyam initiated the three-day exercise. Network control and command resumed almost instantaneously from Satyam’s Global Business Continuity and Disaster Recovery Centre. Additionally, in less than 24 hours, Satyam deployed more than 30 mission critical engineers to Singapore. The entire exercise was facilitated by the Singaporean government, which had provided pre-approved employment passes for the engineers who flew in on Singapore Airlines. Upon arriving at the Global Business Continuity and Disaster Recovery Centre in downtown Singapore, Satyam’s Hyderabad-based business continuity team connected to the customers’ network and commenced business via an ‘enhanced bandwidth’. The engineers also ensured Satyam’s capabilities to monitor its network, network security, and exchange and enterprise applications servers. They also ensured immediate availability of a secondary monitoring capability, availability of a global help desk, replication of mission critical associates’ e-mail boxes, automatic forwarding of transactions to the new server, and availability of business data. The Global Business Continuity and Disaster Recovery Centre enables replication between servers in Hyderabad and Singapore. Data stored within both servers is synchronized every four hours. Commenting on the exercise, Ramalinga Raju, Satyam’s founder and chairman, who witnessed the drill from Singapore, said: “This landmark event is further proof of Satyam’s commitment to our global customers and their business continuity. It ensures that their businesses will never stop for any issues related to the services that Satyam as an organization is providing to them.” “This initiative and investment are extremely strategic for Satyam. Our demonstration today enables the organization to leverage the Singapore facility as a new, global offshoring centre outside India. It also places Singapore in an important position with respect to our global operations. We are deeply grateful for the support shown by the Singapore authorities over the last few years to enable this expansion.”
•Date: 29th Sept 2006• Region: Various •Type: Article •Topic: BC testing |
