STORServer offers new disaster recovery planning and support services

STORServer has launched a new disaster recovery planning and support service which will provide businesses with the help needed to plan and prepare for a disaster and provide on-call support 24 hours a day in the event of an actual disaster.

The disaster recovery planning and support service is offered through an annual contract. Customers purchasing the plan will receive the following standard services:

* IBM Tivoli Storage Manager disaster recovery plan creation and population
* Training on disaster recovery plan maintenance
* Consulting and training on client restore prioritization and documentation
* Twice yearly remote assistance during scheduled disaster recovery testing
* 24x7x365 remote disaster recovery response.

The standard yearly plan can also be upgraded to include ‘Disaster Recovery Onsite Test Service’ and ‘Disaster Recovery First Response’. The test service provides one day of onsite assistance during customer scheduled disaster recovery testing. Disaster Recovery First Response service provides 24x7x365 onsite response in the event of an actual disaster. STORServer will make every effort to have a resource onsite within 12 hours of notification and will work with the customer remotely in the interim.

•Date: 22nd Feb 2006• Region: US • Type: Article •Topic: IT continuity
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