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AIIM - The Enterprise Content Management Association has published the results from its new Industry Watch study 'The Role of ECM in Storage Decisions: The Why, What, and How of Storing Business Critical Information.'
"One of the major issues AIIM wanted to explore in this survey was the interplay between storage decisions and enterprise content management, and document-related concerns within organizations," cites John Mancini, President of AIIM.
"Content and document migration across its lifecycle remains a major challenge for most organizations - over 58 percent of survey respondents characterize this migration as either 'very challenging' or 'a major challenge.' The awareness of this complexity grows as end-users move along the experience curve."
The study found that for a significant segment of the end-user community, storage of unstructured information is increasingly important. Three in 10 end-users report that over 40 percent of their total storage spend is on storage for unstructured documents and information. Many organizations - especially larger ones - are actively working to consolidate and rationalize their storage and archiving strategies. Cost is NOT the primary driver behind these consolidation strategies. For those who are serious about ECM in their organization, insuring business continuity (41.2 percent characterize this as a "critical or extremely important factor"), providing access to information across the organization (40.8 percent), and reducing litigation risks (38.8 percent) are the driving forces behind the consolidation of archiving and storage strategies.
Mancini concludes, "Many organizations surveyed have not yet begun to address the most significant and obvious source of potential document-related challenge in their organizations - e-mail. Most organizations continue to either view e-mail archiving as simply the creation of massive and uncontrolled back-ups or they don't archive e-mail at all. There continues to be a 'negative lottery' mentality among large numbers of end-users related to those organizations that have been 'caught' in embarrassing legal proceedings involving the mismanagement of electronic information. There is an awareness of vulnerability, but many end-users still feel, 'this could never happen to us.'"
The survey was distributed to 608 end-users during November 2005 using an online survey instrument. Full results are available at http://www.aiim.org/article-industrywatch.asp?ID=30852
www.aiim.org

•Date: 11th Jan 2006• Region: US • Type: Article •Topic: IT continuity
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