Continuity Planning Associates launches Crisis Commsuite

UK-based Continuity Planning Associates has launched Crisis Commsuite, described by the company as ‘a sophisticated, yet simple to use crisis management tool’.

Crisis Commsuite enables business continuity managers to effectively manage and collaborate with all their crisis response and business recovery teams in real time, regardless of their location or the cause of the incident.

Simple clear communication between teams and locations sounds easy to put in place, but in practice, the use of multiple messaging platforms and remote teams often makes it almost impossible. Visibility and control of recovery activities outside of your immediate vicinity are easily lost.

Crisis Commsuite’s principal purpose is to ease the free flow of communication between multiple teams and multiple locations. Using a real time communications platform, it ensures that all personnel involved in the crisis have access to the same information at the same time.

Real time communication in a secure environment provides a simple approach to ensuring key team members have access to up to date, clear information on which to base their decision making process. All information passing between the browser and server is encrypted and time stamped; hence both security and traceability is guaranteed.

Paul Moor, commercial director for CPA, commented: "There are many products available today that claim to be crisis management solutions. We feel that Crisis Commsuite is the only product available that truly qualifies as a real crisis management solution. Within Crisis Commsuite there are a number of powerful, unique and patented features, including its real time information sharing capability, automated incident management and checklist notification.”

Key features of Crisis Commsuite:

* Critical event instant messaging
* Real time information sharing
* User-defined incident escalation path
* Press and media release library
* Task allocation and monitoring system
* Incident checklist templates
* Distribution of critical plans, operational procedures and information
* Comprehensive reporting for post-incident analysis and briefing
* Robust, secure high availability service application
* Store and manage business continuity plans in a secure external environment
* Repository for all vital information and documentation within a single environment

Crisis Commsuite is available either as a hosted or purchased solution.

•Date: 17th Nov 2005 • Region: UK • Type: Article •Topic: Crisis management
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