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Fusepoint Managed Services has launched a full
suite of professional disaster recovery and business continuity
services for mid-market businesses and large enterprises across
Canada.
Combining technical expertise, 24/7 monitoring and state-of-the-art
data centres, Fusepoint's new disaster recovery and business continuity
services provide flexible and scalable solutions supporting the
recovery of critical systems and the continuity of business operations
in the event of a disaster.
Available services include:
* Guaranteed technology replacement (rapid systems recovery within
12-24 hours)
In the event of a disaster, Fusepoint guarantees replacement of
damaged equipment (eg, specified desktop computers, printers, servers,
and other essential computer hardware) within 12-24 hours to either
the customer's facility or one of its own. Testing services are
also offered so that recoverability can be proven in a controlled
environment.
* Business resumption services (work area recovery
within 24-48 hours)
In the event that a facility is temporarily or permanently damaged
or destroyed, Fusepoint can provide core staff with a provisional
work area in its Toronto facility - complete with a specified number
of workstations, phones, desktop computers, printers, faxes and
network connectivity.
* Mobile recovery services (mobile operation
centre on site within 24 hours)
Fusepoint's mobile recovery services bring the entire recovery effort
to the customer at their preferred location. A mobile data centre,
complete with server room, communications hub, and operator station,
can be at a designated company location within 24 hours.
* System restore services (basic systems recovery
within 36-48 hours)
Fusepoint system restore services are designed to ensure recovery
of core systems within an acceptable timeframe, along with restoration
of applications and system data consistent. As a result, customers
are guaranteed that computer system downtime and subsequent disruption
to business operations do not exceed the company's pre-defined recovery
time objectives - even if these systems are damaged or destroyed.
Founded in 1999, Fusepoint is a privately held
company with offices and data centres in Toronto and Vancouver
www.fusepoint.com
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