Criticall launches new version of crisis communications solution EmergencyCall can send out 50,000 SMS, pager and landline text and voice messages an hour, to over 170 countries in a choice of languages. The system is two-way, allowing acknowledgements and data responses by return, and can be delivered via any appropriate device: telephone, mobile, pager, SMS, fax, computer messaging, email and, most recently, BlackBerry and MS Pocket PC. Alerts can be initiated in a matter of seconds and remotely or on the move, via a phone, BlackBerry or PDA. Criticall operates via a highly resilient infrastructure, utlising primary and back-up data centres 250kms apart, in London and Cardiff. Ian Hammond, CEO of Criticall, commented: “Through our pure ASP model, we have made enterprise notification affordable for all, allowing immediate, effective and secure communication with employees. The costs of a notification system, like EmergencyCall, are a fraction of the equivalent people costs associated with manual systems. At an entry-level price of £4000 pa, even medium/small companies can afford it. “Moreover, EmergencyCall has enormously beneficial business applications. It can be used for quick reaction to IT problems and is invaluable in business areas like enterprise resource planning, CRM, supply chain management and permission marketing. “Via GPS and LBS, EmergencyCall now even has the ability to track and trace any registered mobile phone in the UK, or suitable GPS devices globally, just by sending them a text message.”
•Date: 28th July 2005 • Region: UK • Type:
Article •Topic: Crisis communications |
