Small firms waste two weeks a year waiting for server reboots

British small and medium sized enterprises (SMEs) suffer up to two weeks a year in lost productivity, caused by server downtime. This was a key finding of a study carried out by the UK’s largest independent hosting provider, Fasthosts.

Server downtime commonly caused by applying service packs and software patches, random bugs and errors in administration means that small firms can be left with no access to their business applications and data for nearly nine working days a year.

The study results revealed that a typical SME requires an average of 16 hardware resets every 12 months. This, coupled with an average of four hours response time offered by IT support companies, can leave them waiting for a system restore for 64 hours a year.

“Server downtime impacts all companies, large and small, but it is the smaller ones that feel the brunt,” said Andrew Michael, CEO, Fasthosts. “Unable to perform daily business operations, SMEs put their livelihood on the line every time the server goes down.”

www.fasthosts.co.uk/

•Date: 20th June 2005 • Region: UK • Type: Article •Topic: IT continuity
Rate this article or make a comment - click here